Shipping policy

Order Processing & Dispatch

Orders are processed within 1 to 4 business days of your order confirmation email (excluding weekends, bank holidays, and the Christmas period). During busy periods such as Christmas or promotional events, processing times may be slightly longer. You’ll receive a dispatch notification once your order is on its way.

Shipping

We ship within the UK (England, Wales, Scotland and Northern Ireland), excluding the Scottish Highlands, Scottish Islands, Channel Islands, and Isle of Man. Orders outside our delivery region will be cancelled and refunded in full.

We offer free standard delivery on orders over £60. Orders below this threshold are subject to a delivery charge shown at checkout. Gift cards do not contribute towards the free delivery threshold.

Delivery Costs (UK):

Orders £0.00–£20.00: £8.50 standard delivery, or £10.50 with proof of delivery.

Orders £20.01–£60.00: £5.00 standard delivery, or £7.00 with proof of delivery.

Orders £60.01 and over: Free (with proof of delivery)

We ship using Yodel, who will send tracking information to your email and/or phone number once dispatched. Track your order at www.yodel.co.uk.

Questions?

Get in touch at shop@thefarmersdogpub.com or visit our Help Centre